PIPEPOXYby The Leak Geeks Home

Privacy Policy

Last updated: July 5, 2026

This Privacy Policy describes how The Leak Geeks and its Pipepoxy division (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit theleakgeeks.net or getpipepoxy.com (the “Sites”), request a quote, or communicate with us by phone, email, or text message. By using our Site or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us, including:

  • Your name
  • Your email address
  • Your phone number
  • Your service address
  • Details about your pool pipe repair needs

We may also automatically collect limited technical information (such as your browser type, device, and pages visited) through standard analytics tools to help us improve our Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and inquiries
  • Schedule and provide our pool pipe repair services
  • Communicate with you by phone, email, or text message
  • Send appointment reminders and service updates
  • Improve our Site, services, and customer experience

SMS / Text Messaging

When you provide your phone number and opt in, we may send you SMS (text) messages related to your quote request, appointment scheduling, service updates, and customer care.

  • Consent: By providing your mobile number and opting in, you consent to receive text messages from The Leak Geeks / Pipepoxy. Consent is not a condition of purchase.
  • Message frequency: Message frequency varies based on your interactions with us.
  • Rates: Message and data rates may apply, depending on your mobile carrier plan.
  • Opt-out: You can opt out at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation and will no longer send you text messages.
  • Help: For help, reply HELP to any message or contact us at (803) 570-5283.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers who help us operate our business (for example, scheduling, communications, or analytics platforms), and only to the extent necessary to perform those services on our behalf. We may also disclose information if required by law.

As stated above, text messaging originator opt-in data and consent are never shared with third parties for any purpose.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request that we update or delete your personal information, or opt out of communications, at any time by contacting us using the details below. You can opt out of text messages at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

View our Terms & Conditions →